Get in Touch With Us
Have a question about mouse polling rates, observed an anomalous hardware behavior, or want to suggest a new diagnostic tool? Reach out to us directly.
We review all incoming inquiries directly. Click below to open your preferred email client or copy the address to your clipboard.
What You Can Contact Us About
Observed irregular polling rate drops, unexpected switch chatter, or gamepad axis misalignments? Let us know the mouse model, OS version, and browser.
Need clarification on reading jitter standard deviations, stability percentages, or scroll wheel reverse delta logs? We're happy to assist.
For questions regarding our client-side zero-telemetry guarantee, cookie preferences, GDPR rights, or CCPA requests.
Suggestions for new diagnostic utilities, technical guide revisions, or esports benchmarking collaborations.
Response Time Commitment
Our team reviews correspondence regularly Monday through Friday. We aim to reply to all legitimate inquiries within 24 to 48 business hours.
Zero-Telemetry Privacy Notice
When reporting a bug, please do not include any sensitive personal data. Only supply device specifications (manufacturer, model, firmware, operating system, and browser version).